Support & Learning

We are committed to ensuring your success with Dental4Web. Our comprehensive support and learning resources are designed to help you maximise the potential of Dental4Web in your practice. From initial setup to ongoing operations, we’re here to support you every step of the way, with a focus on continuous improvement and satisfaction.

eLearning Resources

Our advanced award-winning Centaur Learning Centre (CLC) was designed by world-class educators and our in-house training specialists.

The CLC offers role-based learning pathways with over 200 bite-sized videos, quizzes and tests to ensure comprehension. Each team member is provided their own login to track their progress and become certified in their D4Web knowledge. The CLC supports training new staff It supports training new staff, developing current team members, and exploring career growth, ensuring consistent, high-quality training across your organisation.

On-Call Support

Need personalised assistance? Our award-winning team of software support engineers is Australian-based and ready to help.

Pick up the phone and talk to one of our dental software experts, who understand the unique challenges of managing a modern dental practice and can help you with any question or challenge you encounter.

eSupport

Get quick answers to your questions with our extensive online knowledge base and FAQs. Find solutions at your fingertips, 24/7, ensuring you can resolve issues quickly and keep your practice running smoothly.

Continuous Education

Your journey with Dental4Web extends beyond onboarding. We’re committed to maximising your practice’s efficiency and productivity through ongoing educational initiatives.

Webinars

Webinars

Participate in our regular live webinars to enhance your team's skills, gain expert insights, and engage in real-time Q&A sessions.

Health Checks

Health Checks

Stay current with the latest features and best practices through our Dental4Web Health Checks. Our specialists analyse your usage, create tailored training plans, and conduct live sessions to implement improvements.

Personalised Training

Personalised Training

Customise your learning experience with targeted training sessions on specific topics relevant to your practice needs.

User Community

User Community

Connect with fellow Dental4Web users in our online forum to share experiences, tips, and solutions.
By leveraging these resources, your practice can continually optimise its use of Dental4Web, ensuring you stay at the forefront of dental practice management.

Onboarding: Your Path to Success

1.     Prepare with Self-Paced Learning
Access our Learning Centre to watch videos, complete interactive modules, and earn certifications before your go-live date.
Collaborate with our specialists to tailor Dental4Web to your practice needs, including customisations and data migration planning.
Align your initial training session with your launch date for a seamless transition to Dental4Web.
Review and approve a trial data transfer to ensure accuracy before the final migration.
Your personalised Dental4Web environment is set up and ready for use.
Get your practice up and running with your dedicated Training Specialist and start seeing patients. Additional training sessions are scheduled to deepen your expertise.
Regular post-implementation check-ins with your dedicated Training Specialist ensure you’re maximising Dental4Web’s potential and addressing any questions.

Ready to get started?

Schedule a Dental4Web demonstration today.